{"id":8039,"date":"2024-10-11T06:13:05","date_gmt":"2024-10-11T06:13:05","guid":{"rendered":"https:\/\/amnewsworld.com\/?p=8039"},"modified":"2024-10-11T06:13:05","modified_gmt":"2024-10-11T06:13:05","slug":"elon-musks-offer-of-free-starlink-internet-for-hurricane-victims-is-a-bait-and-switch","status":"publish","type":"post","link":"https:\/\/www.amnewsworld.com\/fi\/elon-musks-offer-of-free-starlink-internet-for-hurricane-victims-is-a-bait-and-switch\/","title":{"rendered":"Elon Musk&#8217;s offer of &#8216;free&#8217; Starlink internet for hurricane victims is a bait and switch"},"content":{"rendered":"<p>Elon Musk recently offered victims of Hurricane Helene a free month of internet service via his Starlink company. As it turns out, the offer wasn\u2019t as generous as it seemed, it\u2019s really more of a new customer promotion.<\/p>\n<p>&nbsp;<\/p>\n<p>First spotted by\u00a0Gizmodo\u00a0via\u00a0<a class=\"sc-1out364-0 dPMosf sc-145m8ut-0 eqRerm js_link\" href=\"https:\/\/www.theregister.com\/2024\/10\/08\/free_starlink_hurricane_helene\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-ga=\"[[&quot;Embedded Url&quot;,&quot;External link&quot;,&quot;https:\/\/www.theregister.com\/2024\/10\/08\/free_starlink_hurricane_helene\/&quot;,{&quot;metric25&quot;:1}]]\">The Register<\/a>, Musk\u2019s satellite internet service Starlink was offered to\u00a0<a class=\"sc-1out364-0 dPMosf sc-145m8ut-0 eqRerm js_link\" href=\"https:\/\/jalopnik.com\/hurricane-helenes-devastation-of-a-small-town-in-north-1851660775\" data-ga=\"[[&quot;Embedded Url&quot;,&quot;Internal link&quot;,&quot;https:\/\/jalopnik.com\/hurricane-helenes-devastation-of-a-small-town-in-north-1851660775&quot;,{&quot;metric25&quot;:1}]]\">Hurricane Helene<\/a>\u00a0victims. A\u00a0<a class=\"sc-1out364-0 dPMosf sc-145m8ut-0 eqRerm js_link\" href=\"https:\/\/x.com\/Starlink\/status\/1841503492445176151\" target=\"_blank\" rel=\"noopener noreferrer\" data-ga=\"[[&quot;Embedded Url&quot;,&quot;External link&quot;,&quot;https:\/\/x.com\/Starlink\/status\/1841503492445176151&quot;,{&quot;metric25&quot;:1}]]\">tweet<\/a>\u00a0by the company on October 2 announced that the service would be free for the next 30 days \u201cfor those impacted by Hurricane Helene, or looking to support response and recovery efforts in affected areas.\u201d Except it\u2019s not that simple.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"sc-77igqf-0 fnnahv\">The Register pointed out that if anyone goes to sign up for the \u201cfree\u201d service, there\u2019re hit with a harsh reality: you have to pay for the equipment.<\/p>\n<blockquote class=\"sc-8hxd3p-0 eIwGTt\" data-type=\"BlockQuote\">\n<p class=\"sc-77igqf-0 fnnahv\">But try to sign up for the ostensibly \u201cfree\u201d service in an area Starlink has designated as a Helene disaster zone, and surprise: You still have to pay for the terminal (normally $350, but reportedly discounted to $299 for disaster relief, though that\u2019s not reflected in Starlink\u2019s signup page), plus shipping and tax, bringing the grand total to just shy of $400.<\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<p class=\"sc-77igqf-0 fnnahv\">None of this was mentioned in Starlink\u2019s original tweet nor can it be found on a\u00a0<a class=\"sc-1out364-0 dPMosf sc-145m8ut-0 eqRerm js_link\" href=\"https:\/\/www.starlink.com\/support\/article\/58126733-e4d2-db62-b919-9da261a4e096\" target=\"_blank\" rel=\"noopener noreferrer\" data-ga=\"[[&quot;Embedded Url&quot;,&quot;External link&quot;,&quot;https:\/\/www.starlink.com\/support\/article\/58126733-e4d2-db62-b919-9da261a4e096&quot;,{&quot;metric25&quot;:1}]]\">support page<\/a>\u00a0titled \u201cHurricane Helene Relief\u201d though The Register mentions that an update was added after their article went up that lets customers know they have to purchase the equipment. What\u2019s worse is that this \u201churricane relief\u201d looks more like a new customer promotion than anything as The Register mentions.<\/p>\n<blockquote class=\"sc-8hxd3p-0 eIwGTt\" data-type=\"BlockQuote\">\n<p class=\"sc-77igqf-0 fnnahv\">Read further into the details on Starlink\u2019s help page for Hurricane Helene, and one might think it\u2019s a ploy to bag new customers in far-flung places.<\/p>\n<p class=\"sc-77igqf-0 fnnahv\">According to the Starlink Helene page, new customers who qualify for free access will be automatically moved to a paid $120-a-month residential subscription tied to the location the terminal was set up for after 30 days.<\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<p class=\"sc-77igqf-0 fnnahv\">Even if you\u2019re a victim that happens to be an existing Starlink customer, if you want those fees waived, you\u2019ll have to file a waiver and then\u00a0<em>wait for it to be approved<\/em>. And according to people on the ground, the Starlink service isn\u2019t that great. The Register spoke to one Kinney Baughman \u2014 a Helene victim who recently had his power restored \u2014 and he\u2019s seen the service first hand. Baughman pointed out the long delivery time for the equipment, which also might be impeded by road infrastructure that\u2019s out because of the storm. Baughman said by the time the Starlink equipment comes, power may already be restored.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"sc-77igqf-0 fnnahv\">Even if the equipment comes before then, you still need power to use it, and thousands are still without power. Baughman called what Musk and Starlink are doing a play on people\u2019s emotions. \u201cWhen someone comes along and says I\u2019m going to give you free internet, people start going nuts. Starlink is pulling on the heart strings of people overwhelmed by disaster.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p><strong>AMN | Anochie&#8217;s Report | Source from Lawrence Hodge.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Elon Musk recently offered victims of Hurricane Helene a free month of internet service via his Starlink company. As it turns out, the offer wasn\u2019t as generous as it seemed, it\u2019s really more of a new customer promotion. &nbsp; First spotted by\u00a0Gizmodo\u00a0via\u00a0The Register, Musk\u2019s satellite internet service Starlink was offered to\u00a0Hurricane Helene\u00a0victims. A\u00a0tweet\u00a0by the company<\/p>","protected":false},"author":4,"featured_media":8040,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"rop_custom_images_group":[],"rop_custom_messages_group":[],"rop_publish_now":"initial","rop_publish_now_accounts":{"twitter_1160854738579181570_1160854738579181570":"","facebook_3558452337540614_100649324928663":""},"rop_publish_now_history":[],"rop_publish_now_status":"pending","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[30,236],"tags":[],"class_list":["post-8039","post","type-post","status-publish","format-standard","has-post-thumbnail","category-humanitarian","category-tech"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Elon Musk&#039;s offer of &#039;free&#039; Starlink internet for hurricane victims is a bait and switch | Amnewsworld<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.amnewsworld.com\/fi\/elon-musks-offer-of-free-starlink-internet-for-hurricane-victims-is-a-bait-and-switch\/\" \/>\n<meta property=\"og:locale\" content=\"fi_FI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Elon Musk&#039;s offer of &#039;free&#039; Starlink internet for hurricane victims is a bait and switch | Amnewsworld\" \/>\n<meta property=\"og:description\" content=\"Elon Musk recently offered victims of Hurricane Helene a free month of internet service via his Starlink company. 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